1. Introduction & Overview
Welcome to 7UNICI STORE™ (accessible via https://store.7unici.com/ and https://7unici.com/), an online venture of 7UNICI. We are committed to safeguarding the privacy and personal data of our customers in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Consumer Protection (E-Commerce) Rules, 2020.
By using our website, placing an order, or accessing our services, you expressly consent to our collection, use, and disclosure of your personal information as described in this policy.
2. Information We Collect
We collect only the minimum required information necessary to fulfill your orders, process payments, and ensure smooth delivery:
- Customer Identity & Delivery Information: Full name, delivery address, nearby landmark, city, state, and 6-digit postal pincode.
- Contact Information: Active mobile/WhatsApp phone number (for OTP delivery confirmation, SMS tracking, and delivery coordinator calls) and email address (for digital order invoice).
- Transaction & Payment Details: Payment method selected (Cash on Delivery / Prepaid UPI / Net Banking / Card), transaction status, and Razorpay transaction identifier (Payment ID). Note: We never store your full debit/credit card numbers, CVV, or UPI PIN on our servers. All digital payments are encrypted and processed through RBI-authorized payment aggregators (Razorpay).
- Technical & Browsing Data: IP address, device type, browser information, and session logs collected through cookies to ensure website security, fraud prevention, and performance.
3. How We Use Your Information
Your personal data is used solely for the following legitimate business purposes:
- Processing, dispatching, and tracking your physical product orders through certified courier partners (Delhivery, Blue Dart, Express Logistics).
- Sending automated transaction alerts, delivery status updates, and customer support via WhatsApp and SMS.
- Processing Cash on Delivery (COD) advance booking verifications and doorstep settlements.
- Managing store vouchers, promo discounts, and cashback credit balances.
- Preventing fraudulent orders, non-delivery scams, and unauthorized system access.
- Complying with applicable legal and statutory requirements under Indian law.
4. Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only with trusted service providers necessary to operate our business:
- Logistics & Courier Partners: Your delivery address, recipient name, and contact number are shared with logistics partners (e.g. Delhivery, Blue Dart, India Post) solely for dispatching and delivering packages.
- Payment Gateways: Payment metadata is transmitted via 256-bit SSL encryption to PCI-DSS certified payment processors (Razorpay Software Private Limited) to complete transactions securely.
- Law Enforcement & Legal Authorities: We may disclose data if required by law, subpoena, or government authority to prevent fraud or protect our rights.
5. Data Security & Storage
We maintain strict administrative, technical, and physical safeguards to protect your personal data. All data transmissions are encrypted using industry-standard 256-bit SSL/TLS encryption. Sensitive customer information is stored in high-security cloud environments with restricted administrative access.
6. Cookies & Tracking Technologies
Our website utilizes cookies and local storage tokens to maintain your shopping cart, preserve session authentication, remember voucher credits, and analyze website traffic. You can modify your browser settings to reject cookies, though doing so may prevent proper functioning of cart and checkout features.
7. User Rights & Data Retention
You have the right to review, update, or request the deletion of your personal data stored with us, subject to statutory retention requirements for financial and tax records. To submit a data request, please write to us at 7unici@gmail.com.
8. Grievance Officer & Contact
In accordance with Information Technology Act, 2000 and rules made thereunder, our Grievance Officer details are:
- Grievance Officer: Legal & Compliance Officer, 7UNICI
- Email:
7unici@gmail.com - Operational Address: 7UNICI Operations Headquarters, Gurugram, Haryana, India.
- Response Time: We acknowledge complaints within 48 hours and resolve grievances within 30 days.